comcast construction department

I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. Please help. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? 0000203341 00000 n I apologize to hear of the issues you keep running into when trying to get this tap installed. An underground cable line normally brings Xfinity services to your home. I have had this identical scenario happen 4 times now. Our highly experienced team will help you select the best services for your property. 0000005518 00000 n It's been 2 months and I still have nothing. Each time the tech arrives to find no work has been done. . Can you send us a direct message? Then search Xfinity Support to start a chat with us. I have been trying to get service for over a month now. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division. Update: 1-26-21 so had another appointment today after customer service said I'd get tap installed and in home install today. If no plant is in place you will have to wait until it is built. Privacy Policy. No one at 800-COMCAST seems to give a hoot about an appropriate contact. This way were able to help your business do more and connect more. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. They ran a cable above ground for 400 ft. My service is terrible. Their BuildZoom score of 91 ranks in the top 37% of 167,179 Michigan licensed contractors. I am in need of a contact for the new construction survey division. 0000004603 00000 n Do you have an existing serviceability request number and is your new construction home finished being built? 0000003912 00000 n The "chat" button in the top right leads me to nowhere, there's nothing to search for and says there are zero communications. 0000203368 00000 n 0000003459 00000 n A community that reflects your values and inspires others to make a positive impact. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. Connectivity and managing Your Comcast Business network. Internet Speed Test. I am so sorry to hear that you are still waiting for confirmation of serviceability. @ComcastMichael can you please reach out to me as well. Please create your own post and we will be happy to help. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service? Diverse suppliers bring value to our company, not just through their offerings, but also by creating opportunities for economic growth in our communities. @user_1eb5a5 Hmm. Why do I have to start a new chat, why can't you help me? How do you get service?!. "We delivered strong first quarter results as our . I am so sorry to hear that you are still waiting for confirmation of serviceability. Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. All they can do is reschedule. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. Dec 2020 - Sep 202110 months. Wow! It "didn't understand" so it said to hit zero to talk to a rep. Did just that. Please take a look at these additional steps, it should help clarify the process. Our home has multiple residents (I rent it out) who would be getting their own individual lines of service to their portions of the house if Comcast brings service. To send a private message, please click on the chat icon on the top right next to the bell. I would like to see what we can do for you. , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. @ComcastJodie I do not have a chat option. 0000008766 00000 n Get Support Find an Xfinity Location Check the status and hours of locations near you. So, offer one with WiFi included, no data caps, and 24/7 support. Sorry about that. How do you not have internal numbers to contact another internal department? 0000003156 00000 n I want to look further into this and get you some answers, we thank you for your interest in our services! I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. Hey admindusaz, I'd be glad to assist with facilitating contact with the correct team. September 19, 2022 Comcast Completes $4 Million Expansion to Nearly 2,000 Additional Homes & Businesses in Northern Utah August 29, 2022 Comcast proudly sponsors the August 26-28 'IMPACT Black Women Experience' a partnership with IMPACT Magazine August 2, 2022 Is there a number to call? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Things like this can take some time, as every area is unique. Our goal has always been to deliver the speed, reliability, and performance your business can rely on. 0000006653 00000 n Jan 2009 - Dec 20124 years. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. I hope you are having an amazing day! The opportunity to be a part of something that impacts millions of lives. Leverage your professional network, and get hired. Again, I'm getting zero help. We can help with both the service issues and the exposed cable. I've done that way of contacting you and it's gone nowhere. So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . Xfinity 10G Network to more than 17,500 additional homes and businesses across 450 miles in St. Mary's County, Maryland, delivering its full suite of Xfinity and Comcast Business services. . 0000002221 00000 n Entertainment provided by our TV boxes and Internet-connected streaming devices will be unavailable. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. To do so, click on the chat icon located at the top right of this forums page. I just did, now can someone finally help me? We are having exactly the same problem. Give commercial spaces a cutting edge A high-speed, high-performance network designed for business xref startxref 0000001622 00000 n We can help with both the service issues and the exposed cable. @ComcastJodie I do not have a chat option. Please allow us the opportunity to help and we will see what we can do. 0000001442 00000 n Hi, gangelo88. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Not available in all areas. If available, they will appear as. For more information, please see our So far, I've been able to track down the number for the AT&T engineering department. Your business will experience a service interruption while network construction occurs in your area. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Hello! Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. which will be matched by funding from Comcast and the county, will expand the scope of the initial pilot to an additional 89 residences. Let's get started by having you send us a direct message so we can help. The cable runs across my neighbors property. Ive never seen a company treat PAYING CUSTOMERS like this. My husband runs a small business and we're really losing out. Sounds just like what I'm dealing with. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". Sorry about that. The work is done by a contractor Comcast hires. I have had this identical scenario happen 4 times now. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. user_285696 Hey there! When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. Comcast: someone below provded me with this number.. 1-800-XFINITY. 0000203180 00000 n user_285696 Hey there! One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. 0000013245 00000 n 130.9 mi Comcast Service Center. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. You can visit the, If you have questions, were here for you 24/7 at. Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. Hicatlusainc. Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? 125.7 mi Comcast Service Center. How do you not have internal numbers to contact another internal department? I appreciate you taking the time to reach out to us here on the forums. Washington, PA 15301. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Cable: I've wised up. Vast and varied growth opportunities with the tools and support you need. <]/Prev 295588/XRefStm 1442>> Greater Nashville Area, TN. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Hello @lanannak. It's been 2 months and I still have nothing. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Got an expedited ticket. It's an absolute joke how terrible Comast service is. Air Systems Service & Construction Sacramento (888)4042772 dispatch@airsystems1.com www.airsystems1.com David Treadaway . I don't know what else to do. Read Now, Vice President, Procurement, Comcast NBCUniversal. My service was installed in January 2021 which was 4 months ago. 0000002370 00000 n If you ever find the secret sauce please share with me. We can't cut our grass without moving the cable. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. At your Richmond, VA, 918 North Boulevard, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. If nothing else I need to know how to get out of my contract. I've got a project up in Michigan that requires a few utility poles that need to be relocated. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. My service was installed in January 2021 which was 4 months ago. How do you get service?! Please create your own post and we will be happy to help. I would really appreciate any input. I need to contact AT&T, WOW and Comcast to facilitate the relocation. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Can someone let me know how to contact the Comcast Construction Division for the Kansas City, MO area? I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. 0000001745 00000 n I'll try and get a number and post it if they give me one. We had our electrician install conduits between the poles. 0000002692 00000 n We will need to gather some personal information. New Kensington, PA 15068. Innovative solutions helping communities connect Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. Is there a way to contact Comcast construction Division directly? We'll be there to help. We have a new possible project in NM and have had NO luck with the business/customer support numbers. Internet Help & Support. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. My cable has to be run in the air. We began tracking our spend with diverse Tier II suppliers in 2012, and we're proud to have spent more than $1.8 billion since. @ComcastMichael can you please reach out to me as well. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. I have a mans number in construction that said he would take care of it. hb```l^@(a4(,s3mY Comcast Service Center. . Yeah sounds like similar situation. Hey @user_42efc9! In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. Did you make sure to scroll all the way up? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Could someone reach out to me as well? Moving forward, if you are having troubles and need support, please create a new post detailing your issue so that the community and our support representatives can assist. We can send a text the day before network improvements begin in your area and again when your service is restored. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. In most cases, these lines are installed when your home's being built. Download construction standards to get started. We need to have our own D-marc from Comcast. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. Prepare for Construction | Comcast Business How your business will be affected When work in your area begins, both Comcast Business and Xfinity services will be interrupted. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. When work in your area begins, both Comcast Business and Xfinity services will be interrupted.

What Does An Upside Down Pineapple Tattoo Mean, Terry Saunders Obituary, Digital Revolution And Sustainability Revolution Similarities, Things To See Between Spokane And Missoula, Articles C