argos return policy faulty

c) If we reasonably believe you have misused our website, we may suspend or cancel your access to it and/or cancel any orders you have placed; 1.6 Access to our website may temporarily be restricted for repairs, standard maintenance or the introduction of new services. There, you can find answers to frequently asked questions about your specific product, find set-up advice, download manuals, and contact support. Excludes Ireland, phone and live chat orders. Scan this QR code to download the app now. Your email address will not be published. Argos may also impose limits on certain features and services or restrict your access to parts or all of this website without notice or liability. Castelan Limited is authorised and regulated by the Financial Conduct Authority - registration number 572287. This list is not exhaustive. Just below that it says if a product is faulty take it back within 30 days and they'll give a replacement or a refund. Failing to do so may result in additional shipping costs. If the free items are not surrendered during the return they will be deducted from your refund amount. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Save my name, email, and website in this browser for the next time I comment. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. Registered in England and Wales. If it was in the 30 days there would be no problem as Argos offer full refund. The only difference between the Christmas return policy and the regular return policy is the extended return window. Touch device users, explore by touch or with swipe gestures. All other items not eligible for return will be clearly marked. Required fields are marked *. I tried to return a Samsung tablet the same day as purchased but store would not accepted it because the deal on the box was broken they said it was a security deal but I could not see the item of I did not open the box, Your email address will not be published. If you used a card, it can take seven days or more to appear in your account. 3.3 Risk of loss or damage of products passes to you on the date when the products are delivered to you or are left with a person or at a place nominated by you. I can not. It may take up to 5 working days for your bank to process it into your account. Almost every year, the holiday window is extended until the 25th of December and can be returned until January 24th. So, double-check the regular return policy to make sure your Christmas item is covered. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. All items must be sealed properly and have the original tags. All Rights Reserved. Easiest option is (assuming. You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. 11.7 Nectar points will be credited to the primary Nectar cardholder's account within 30 days of purchase. In this article, well explain the Argos returns policy, as well as answering the key question: can you return an opened item to Argos? Company No. To collect Nectar points at Argos.co.uk link your accounts, see www.argos.co.uk/nectar. No you dont need the original packaging to return faulty goods to Argos, or any other retailer. Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. 11.19.1 You can spend your Nectar points at Habitat stores, Habitat.co.uk and on Habitat products in-store at Argos, in 500 points/2.50 increments. I didn't get it from the SOG act, but the Argos returns policy. We're not able to track progress of the refund once it's been put through, but don't worry, you'll receive confirmation when it's processed! January 24, 2022 By Laura Ritterman Leave a Comment, Last Updated on January 24, 2022 by Laura Ritterman. You can return your items to an Argos store, collection point, post, or arrange a return via chat. a) J Sainsbury plc (as defined below) shall have the right to enforce any rights or benefits under these terms and conditions; Argos shall be under no liability for any delay or failure to deliver the products within estimated timescales. 10.2 As of 28th January 2023 Argos Furniture Care is provided by Domestic & General Insurance PLC. Home delivery information, How to use this website, Returns and refunds, and Privacy policy. Drop off your Argos return at a ParcelShop. You must show valid proof of purchase to receive a return and process a refund. 9.3 Gift Cards or eGift Cards issued via any loyalty, reward or benefits programme would also adhere to the same below details terms and conditions. It must be unused with all parts, in its original packaging, have tags if applicable, and be in a resalable condition. If you had the item delivered to your home, we can arrange a collection for you. The items being returned must not be opened or used. Argos has an extended return policy for holiday shopping. Any items purchased within the holiday season, usually between October and December, have until the middle or end of January to return the products. If your item is faulty or damaged, it can often be easily repaired, or you might just need some advice to get it working again. Hi everyone, to cut a long story short, i bought a xbox controller (aftermarket) from argos on the 24 aug and it now it appears that there is a intermittent fault with it where the right trigger is interfering with the left anologue stick causing 'stick drift'. All return items must also have the original tags and be unused with all parts attached. Quantities of goods supplied per order and/or per customer, including those goods on price promotion, may be limited if the order limits availability for other customers, takes in our reasonable opinion, unfair use of our offers, or creates a potential health and safety issue during delivery. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In the event that we are unable to supply the goods, where we have made a mistake, or we have processed your order in breach of these terms and conditions, we will inform you of this as soon as possible. 6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. 11.11 To collect Nectar points on Argos Monthly Care, you must add your Nectar card when you buy your policy. The number of eGift Cards you can use in a single transaction for online purchases is limited to 3. and our Its the worst vacuum ever, nearly 200 quid and I wont ever use it, the head constantly clogs and it refuses to hoover 3 out of my 5 mats in the house as the red light comes on. 8.4 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. We'll refund the Nectar portion of your payment as an Argos Gift Card (which is only redeemable at Argos). They offer a fair return policy and will work with you to make your purchase right if there are any issues. Book and pay first, then take it to your nearest ParcelShop. This is to avoid customers returning items that have since stopped working due to general wear and tear. 9.15 EURO Gift Card cannot be redeemed in UK. If youre thinking of returning an item to Argos, but youve already opened the packaging, you might be frantically searching Argos return opened item, looking for an answer. For the purposes of proof of delivery only, where you accept delivery personally our delivery driver may ask either for your signature or may take a photograph of the products at a distance with your door open, which may include images of you. Additional terms and conditions relevant to that promotion will be included in the promotion communications. If you had it delivered and your item is faulty or damaged by us (during the delivery process), and you return the full order, we'll refund the delivery charge, if you paid one, as well as the item cost. 4.4 Payment can be made by any method specified in How to use this website. You can also return items for an exchange instead of a refund. If you choose to cancel and have already paid for the goods you will receive a full refund. Points will be awarded within 30 days of your first Direct Debit payment. Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. If the company grants you an exception (usually if there is an error on their part) you must ship the item back from the country that the return label indicates. Use up and down arrows to review and enter to select. Refunds will be given back using the original payment method. To find your nearest store, please visit our store locator here 485850. You can pay any remaining balance with a credit/debit card (including Argos Card, but not Argos for Business card or Argos Gift Cards). How To Charge Your Electric Car At Home With No Driveway, How To Permanently Get Rid Of Weeds From Your Driveway, need to have the original packaging to hand. Others might think that. Still, you will want to double-check the exact dates every year. 11.23 Goods, services and/or discounts are subject to availability and may change from time to time. If your item is faulty, please start by checking our Product Support site to see if we can solve your issue. Does Argos take returns without a receipt? If you cant find one of the above, dont worry. Nectar card swipe or App scan required. I bought a shark duo clean. Continue reading to see how Argos returns are handled. 11.17 The Nectar point collection programme is subject to the Nectar collector rules which are set out in the Nectar registration pack, brochure and online at www.nectar.com. Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. If you have all the requirements above, you have the option to exchange or return an item. The length of the warranty will depend on the item that needs to be replaced. If you use PayPal, refunds can take up to 30 days. You need proof of purchase in order to exchange or refund a purchase through Argos. If you have more that 3 Gift Cards or eGift Cards and would like to use them in a single transaction you may do this in-store. DVDs, music software, or CDs must be sealed in their original packaging to qualify for a return. Minimum redemption value = 2.50. If the product is faulty, youll need to contact Argos to make your return. The number of Gift Cards or eGift Cards you can use in a single transaction for online purchases is limited to 3. Use up and down arrows to review and enter to select. Items such as food, body jewelry, and underwear wont be accepted as a return unless they were damaged on arrival. I returned it to Argos and asked for a refund (there were no more in stock at that branch and it had become 20 cheaper since I bought it). 8.10 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Argos relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Argos for your use of this website. Be patient but contact Argos if the refund does not hit. If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible (e.g. We're not able to track progress of the refund once it's been put through, but don't worry, you'll receive confirmation when it's processed! You can use a kiosk receipt, confirmation email, e-receipt, or your order number. If you bought a holiday gift for your loved ones between October 17th through December 25th you have until January 24th to return these items. If it was an online order, you will be able to return your item for free via post. No. You must submit your original sales receipt and submit any free items that came with your purchase. Cookie Notice Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. d) No consent from the persons referred to in Section 8.9 is required for the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such third parties). If the item in question is faulty, you wont need the original packaging or any tags youll just need to have your proof of purchase. Seems reasonable right? It will also need to be in its original packaging, with all tags still attached. For more information, please see our It may take up to 5 working days to appear in your account (depending on your bank). The refund will be issued to the original payment method within several business days. How do I know my online order has actually gone through. The good news is, you can return an item to Argos after the packaging has been opened, but youll still need to have the original packaging to hand, any tags will need to be on the item and it will need to be in a resaleable condition. Cookie Notice The means of doing so are the same as above:. Expert's reports Beyond six months, it's up to you to prove that the problem was there when you received the goods even. 11.22 Only one Nectar card can be used per transaction. Can I return an item to Argos after 30 days? Once you open the CD, DVD, or disc, you cannot return it any longer. Are you searching Argos return opened item, wondering whether you can return your purchase? If you need more product information you can visit the Product Support site. Argos will process your return as soon as it is received, refunds typically take seven days to arrive back on your original payment method. Only discs that are still in their sealed packaging can be returned. It may take up to 5 working days for your bank to process it into your account.

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