smile direct kit return fedex

At SmileDirectClub, were all about making people smile. Follow these steps to return your aligners: To ensure a full refund, make sure to return your unused aligners, in their original bags, within 30days of receiving them. How long do I need to wait after having my wisdom teeth removed before I can start with SmileDirectClub? At the end of treatment, you'll want to purchase retainers to preserve your new smile. Call our customer care team at 0800 031 8113 about 45 weeks before you finish your treatmentplan to place your order. First brush your teeth but do not floss. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Your package will arrive via UPS Ground. In addition, an optional Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track your return shipments. Traditional 22-hour a day clear aligner therapy is a more convenient, faster option for customers seeking treatment for a timely event like a graduation or a wedding. Click the link to print the label and apply it to the package, then return the package in one of the following convenient ways: Through a local U.S. Post Office location, blue collection boxes, mailboxes and mail carriers. A return pickup fee applies for on-call pickups. Start the fedex.com home page and go to the Create a Shipment page found on the Shipping drop-down menu. Returning a package with FedEx is easy. Learn more about. If you decide that clear aligners arent for you within the first 30 days of receiving them, well provide a full refund (shipping costs not included). For a list of shops, visit our Locations page. Our SmileShops are located across the UK. If youre unsure whether youre eligible, contact us to find out. Log in to your SmileDirectClub account or download our app to look at your 3D plan. Our at-home aligner kits provide a convenient option for reliable and affordable treatment. Our Customer Care and Dental teams are available 24/7 via phone, chat, email, video chat, and social media. Were unable to ship to PO boxes at this time. bright on is only available to customers who have visited a SmileShop and have had their first teeth whitening application under the direct supervision of one of SmileGuides who are UK registered dental professionals. You can schedule a FedEx ExpressTag pickup for the same day or the next business day, Monday through Friday. Average results after 1 week when used as directed. (Press 0 if the customer doesnt have an account number). * No regular in-person visits and straighter teeth in as little as 4-6 months for as low as 69.43 per month. Available for FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2DayA.M. and FedEx 2Daydeliveries in the majority of cities throughout all 50 states. SmileGuides come from a variety of backgrounds and are trained to efficiently and accurately capture a 3D image of your smile. Package Return Services - Return Shipping Labels | FedEx Simplify return shipping for you and your customers with FedEx. Results may vary. Place your Standard Shipping order by 3pm CT, and well send it out via UPS that same day. Once impressions are complete and ready to be shipped back, customers can choose one of the following two free options. Customers do not need a FedEx account to return their IK. You recently completed your 3D image at a SmileShop, or you mailed back your impression kit to us. If you just finished treatment, you can become eligible again as long as you: Replace retainers every 6 months and wear them as prescribed. Please contact support for additional assistance. Affordability will be assessed at the time of applying. And SMILECHECK provides you, the customer, direct access to upload photos and images, manage your account, and view your treatment plan. Want to return an online order? Once you've taken impressions of your teeth and sent them back to SmileDirectClub, one of the company's doctors will review them and create custom aligners to fit and gradually move your teeth. Simply ship your remaining aligners back to SmileDirectClub. You decide how much time your customer has to print the label, and no charges are assessed until the label is used. And don't forget to mail it back for that $18 rebate. A free 3D image appointment can be done at any SmileShop. Package & Shipment Details. In fact, its why your dentist or orthodontist conducts regular check-ins to track your progress. The 30-day time period starts the day your aligners are delivered to you and you register them online in your account. Find one near you on our Locations page. Simplify return shipping for you and your customers with FedEx. Results from independent study, data on file. Is SmileDirectClub the only company to offer Nighttime Clear Aligner treatment? The fee amount is based on the type of pickup and how you request it: See FedEx Ground Call Tag inFees and Other Shipping Informationfor details. I lost the registration code in my impression kit / new smile kit. Comparison does not include added costs, such as retainers, and is limited to mild-to-moderate teeth correction, as braces and Invisalign may treat additional issues. Your customer can then apply this prepaid label to the package as needed and return the package in one of the following convenient ways: The FedEx SmartPost prepaid return label also gives you flexibility no charges are assessed until the label is used. It is a sign that your aligners are working by moving your teeth into a straighter position. The recipient's information is preprinted on the stamp. Compared to a professional in-office dental treatment. To find the nearest USPS location go to the USPS website. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track the status of your return shipments. These customers now have the flexibility to only focus onstraightening their teeth atnight. Within about 72 hours of receiving your impressions or image, well send you a preview of your treatment plan showing how your teeth will transform. Contract-only service. At SmileDirectClub, were all about making people smile. You provide a preprinted return label to your customer, who can apply it as needed. Download the FedEx Mobile app, visit our label creator from a browser, or visit a FedEx Office or other participating FedEx location., ManyFedEx locationscan help you create a return label in-store. If you want to go to another location, you'll need to pack your shipment before you arrive. Before you can get that new smile we need you toagree to our recently updated legal disclaimers. Thats no problem at all. Yes, you may purchase impression kits and aligners for more than one individual. Go to the *Return label type drop-down menu and select FedEx Ground Call Tag. For help packing your shipment, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized ShipCenter, Office Depot or OfficeMax location. 2. Impression kit Use FedEx Ship Managerat fedex.com or other FedEx Ship Managersolutions to create and print an international return label, plus customs documentation, then include them either in the original shipment to your customer or in a separate correspondence via a PDF attachment. Within about 72 hours of receiving your impressions or image, we'll send you a preview of your treatment plan showing how your teeth will transform. We also offer an easy-to-use, at homeimpression kit that includes an online photo assessment and dental impressions. And your state-licensed dentist or orthodontist will guide you each step of the way. Your customers can return FedEx Ground PRP shipments in one of the following ways: We create and deliver a return shipping label to your customer and collect the item for return when we bring the label. If you decide that our aligners arent for you within the first 30 days of receiving them, well provide a full refund (shipping costs not included). UK - 0345 607 0809. In the middle of treatment: If one of our registered dentists or orthodontists determines that you are not eligible to undergo SmileDirectClub clear aligner treatment, well gladly refund the cost of your impression kit. Either way give us a call and well work with you to develop the best path forward for your treatment. Click on your dashboard to enter the date on which you start wearing your first set of aligners and let the dashboard do the rest. These shipments include FedEx Ground, FedEx Express and FedEx Ground Economy. Include them in a regular scheduled pickup. All Rights Reserved True smiledirectclub.com /blog /what-happens-after/. Am I a Candidate? If you received a faulty / defective product and for the same item, please call our Customer Care team at (800) 957-3409 to request a replacement. If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. Dangerous goods and hazardous materials cannot be shipped. Available for FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2DayA.M., FedEx 2Day, FedEx Ground, FedEx Home Delivery, FedEx 2DayFreight and FedEx 3DayFreight shipments throughout all 50 states. Nighttime Clear Aligners is the first aligner system on the market that safely allows customers to wear clear aligners for only 10 continuous hours per night. Data on file at SmileDirectClub. Average results when used as directed vs.SmileDirectClubPremium Teeth Whitening gel alone. Youll also see two adhesive strips. Just use the unused strip to seal the package, then send your return. Results may vary. Remove them when eating and drinking anything except water. Contact your FedEx account executive for more information. How are Nighttime Clear Aligners different from SmileDirectClubs traditional clear aligner treatment plan? and our Can I use SmileDirectClub now? No pickup fee applies for FedEx Ground PRP pickups (residential or commercial). Give us a call at 0800 031 8113 or send us a message. Business days are Monday through Friday for commercial pickups; Monday through Saturday for residential pickups. Log in to your SmileDirectClub account or download our app to look at your 3D plan. What if I need to reschedule my appointment? It should have come with a fedex reference number. You can go straight to a FedEx or participating retail location, show your QR code, and a team member will print the label for you on the spot. But opting out of some of these cookies may have an effect on your browsing experience. You can schedule a pickup for the next business day and up to 10 business days in advance. Our Standard Shipping charge is $7.50 for all orders under $40, in addition to the product purchase price. Its normal for the gel to foam on your teeth, and its harmless if you happen to swallow some. If you are not located near a SmileShop, or if youd rather get started in the comfort of your own home, we'll send a prescribed impression kit to be sent to your door. Clear Aligners & Teeth Straightening Kits | SmileDirectClub Official SmileDirectClub Site - Discover reliable and affordable aligners to make at home teeth straightening easier than ever for 60% less than braces! Based on clinical study. Clear Aligners, Teeth Straightening & Oral Care | SmileDirectClub Clear aligners for up to 60% less than braces. If you decide SmileDirectClub aligners are not for you within the first 30 days, well refund the full cost. T&Cs Apply. Commercial pickup requested via FedEx Customer Service. Only customers who have purchased clear aligner therapy will receive a continuation of their bright on teeth whitening treatment in their aligner kits. No charges are assessed until the stamp is used. Post Office and OfficeMax are trademarks of their respective owners. During treatment, if youre concerned your teeth arent moving as expected, please contact us via chat, phone call, or email to arrange a Smile Check-in with our dental team. Learn more on our Returns page. FedEx Ground PRP simplifies returns from your customers in the U.S. and Canada. Making changes to your account information is easy. Can I purchase impression kits for friends or family members? Pack your unused aligners, in their original bags, to ship back to SmileDirectClub. SmileDirectClub is a 6-year-old aligner company that offers remote teeth straightening for 60% less than braces. When compared to a professional in-office dentist visit. "Cleans 50% better claim is based on a comparison to a standard round filament brush. Your all-in-one aligner box features an instructional booklet, but we also have video support here. Mashable is a registered trademark of Ziff Davis and may not be used by third parties without express written permission. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Discover returns strategies to grow loyalty. When an aligner touch-up is needed and the new treatment plan has been approved and prescribed by your doctor, we will create and ship new aligners, at no cost to you, so you dont miss a beat. The maximum declared value is $100 (applies only when the package is in FedEx custodial control). Our 30-Day Money-Back Promise is designed to let you experience your aligners to ensure your satisfaction. You decide how much time your customer has to print the label, and no charges are assessed until the label is used. If you only have one email address, there are many free email services available that you can use. Pay a deposit of $250 and $89/month (or less) for 24 months. See SmileDirectClub.com/claims for details. Nighttime Clear Aligners provide a more discreet, flexible treatment plan for customers with mild to moderate spacing and crowding issues. fees (incl. If at the end of your treatmentplan, having followed the treatment guidelines, you havent achieved a straighter smile, contact us so your dentist or orthodontist can re-evaluate your results. It is a full system of teeth whitening that gets your teeth to their brightest bright. It caters to people looking for an affordable alternative. Meet the dentists and orthodontists behind your new smile. We recommend using a 1-week supply of bright on once every 90 days. SmileDirectClub - Australia Reviews 689 Great 4.0 VERIFIED COMPANY smiledirectclub.com.au Visit this website Write a review 86% 2-star 1% 1-star 8% Filter Sort: Most relevant DL Deb LM 2 reviews AU 21 Mar 2023 Absolutely terrible customer service I started my treatment in 2019 and it was at best ok.

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